Zepto’s Food License Suspended in Mumbai: Zepto’s operations in Mumbai hit a major roadblock after the Maharashtra Food and Drug Administration (FDA) suspended the food license of its parent company, Kiranakart Technologies Pvt Ltd. The suspension came after an inspection at the company’s Dharavi dark store revealed disturbing hygiene conditions. (Zepto’s Food License Suspended in Mumbai)
Officials found expired food items stored alongside fresh stock, fungus-infected products on shelves, and poor cold storage practices. Stagnant water had collected in parts of the facility, and food materials were stored dangerously close to it. These conditions posed a serious threat to consumer safety and raised red flags about the company’s operational standards.
The FDA acted quickly and suspended the license, stating that the company failed to follow the basic norms set under food safety laws. Until Zepto rectifies all the violations and proves compliance, it cannot resume operations at the affected facility.
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Following the suspension, Zepto launched an internal review and committed to fixing the lapses. The company promised to cooperate with the authorities and improve its hygiene protocols across all stores. This development comes at a time when the quick-commerce sector is under increased scrutiny for how it handles and stores perishable goods.
This incident is not an isolated case. It reflects growing concerns over hygiene standards at dark stores and fulfillment centers operated by fast delivery apps. Authorities now plan to conduct surprise checks at similar setups to ensure public health remains protected.
Consumers, meanwhile, have grown more cautious. Many are now questioning the reliability of online grocery platforms and demanding more transparency. Zepto, once known for its speed, now faces the challenge of regaining public trust not just by delivering fast, but by delivering safe.
